Business Services

How to Find a Quality Merchant Account Provider

Online payment processing is a booming industry, with merchant account providers popping up all over the place. If you’re on the hunt for a new merchant account provider, it might seem easy to find one that promises the services and products you’re looking for. However, not all merchant account providers are equal. In fact, many have hefty and often hidden credit card processing fees that leave companies strapped for cash. Before you go with just any company, make sure to research the following features:

Fees: Applying for merchant accounts shouldn’t cost you a penny, yet there are countless companies in the industry that charge to process applications. Don’t fall into this trap or pay more than you have to. Find a merchant account provider with a free application fee — yes, free.

While you’re researching fees, it’s also important to ask about setup fees and cancellation fees. You shouldn’t have to pay for the company to setup a product or service you paid for. If you can find a company that waves these charges, you’ve found a goldmine. Finally, and most importantly, check the company’s credit card processing fees. Find how much they charge for credit card processing online, face-to-face, and over the phone.

Customer and technical support: While most credit card software and equipment are fairly easy to use, from time to time you might need access to technical support. Find a company that offers free customer and technical support 24 hours a day, seven days a week. To learn more about how to find a quality merchant account provider.